ALL(H)OURS Official Lightstick
ALL(H)OURS Official Lightstick
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Item Types
Item Types
Understanding our item fulfillment types:
You can find more details on our item fulfillment types on our Fulfillment Types page.
For updates on Pre-Order items, please check our Pre-Order Updates page.
PRODUCT TERMS - PLEASE READ BEFORE PURCHASE:
ON-DEMAND INFORMATION
♥ This item is an on-demand item . By purchasing, you are reserving this item in advance.
♥ All on-demand items are non-cancellable and non-refundable, unless explicitly stated on the product page.
♥ All orders containing on-demand items will only be shipped once all items in the order have arrived. If you wish to receive in-stock items sooner, please place separate orders.
SHIPPING & DISPATCH
♥ On-demand items are not dispatched on the oder date. Items must first arrive with us from the supplier/manufacturer, which takes approximately 4-8 weeks after release.
♥ This timeframe is not guaranteed and may be affected by factors outside of our control, including manufacturer delays, customs processing, and courier disruptions.
♥ Release dates and delivery timeframes are set by the manufacturer and may change without notice.
INTERNATIONAL ORDERS & CUSTOMS
♥ Worldwide shipping is available. Customers are responsible for any import VAT, customs duties, handling fees, or local taxes charged by their country.
♥ Orders shipped to the USA under $800 have tariffs pre-paid by us.
♥ If an order is returned to us due to unpaid customs charges, refusal, or failure to collect, this will not qualify for a full refund.
♥ In such cases, refunds (if issued) will be item value only, minus original shipping, return shipping, and any applicable fees.
CONDITION & UNBOXING
♥ The outer case/box is intended solely to protect the contents. Minor damage such as dents, scratches, or discolouration to outer packing cannot be compensated.
♥ Please film an unboxing video upon delivery in case you need to report missing or damaged items.
♥ We are not responsible for manufacturer defects or production flaws.
By placing an order, you confirm you have read and agreed to these terms. These policies are in place to ensure fairness and transparency to all customers.
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